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We are working to support our workforce As soon as detailed guidance is issued about the Furlough & Job Retention Scheme we will provide a further update. Until then, it's business as usual. |
COVID-19 - FAQ's
Q. What is furlough?
A. Furlough means to take a leave of absence.
Q. Will my fixed term employment contract or temporary worker PAYE contract be terminated?
A. No, your contract will not terminate.
Q. What remuneration will I receive from you?
A. If you are furloughed the Government has made provisions to employers to subsidise 80% of the total cost of workers wages. This support is capped to a maximum of £2,500 per month which includes employer costs and HMRC taxes.
Q. I do not get a fixed amount each week, how will you work out what my earnings will be?
A. We await further guidance from the Government and will be in touch.
Q. If my normal wages are reduced during the period of being furloughed is there any additional support available?
A. Yes, you may be eligible for universal credit to top up your wages, please refer to Government advice on the matter.
Q. I am not a PAYE worker but paid under CIS, though a limited company or other self-employed route, can I be furloughed?
A. As yet the Government scheme is for PAYE workers.
Q. Where can I find more information?
Q. Will I be paid if I self-isolate?
A. All PAYE staff are entitled to Statutory Sick Pay (SSP) with payment starting from day 1 of absence. https://www.gov.uk/statutory-sick-pay/eligibility
Q. How do I claim SSP?
A. Report your absence to your place of work and Fortel or SkyBlue representative in the usual way (or email us at ask@skybluesolutions.co.uk) and we can start the SSP process for you. You will need to complete ether:-
Email this through to your Fortel or SkyBlue representatives or ask@skybluesolutions.co.uk
If you do not qualify for SSP, you may be entitled to other means of financial support including Universal Credit https://www.gov.uk/universal-credit
Q. What happens if my place of work closes and my assignment is no longer available due to the COVID-19 pandemic?
A. We will endeavour to find you an alternative assignment where possible. If one is not available we will evaluate what alternative measures are available, this will include reviewing if you would qualify to be classified a furloughed worker under the governments Coronavirus Job Retention Scheme available for PAYE workers. Our aim is to ensure we retain as many of our temporary workers where possible as it is highly likely your assignments will become available again within a short period of time.
We are awaiting further clarity on the scheme announced last Friday and will be providing additional information shortly.
COVID-19 - Workforce Support
With our Business Continuity Plan enacted and in place, Fortel SkyBlue remain fully operational, supporting clients, staff and workforce in the face of the COVID-19 challenges. The safety and wellbeing of all is central to our delivery. Our decisions and actions are defined by the direction of government, the NHS and their expert advisers.
Our responsibility : Stop coronavirus spreading
Wherever possible, we have mobilised people to work remotely from their home. The resilience of our business systems ensures that we can continue maintain business support for the critical infrastructure services that our people deliver.
Responding to a fast changing situation
We will provide updated information and links to guidance on our website, to our workforce directly, and through our social media channels.
We are here to help and advise you
Please contact us for any advice or support you need through the following channels:-
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enquries@fortel.co.uk |
General concerns or queries and Fortel recruitment activities |
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ask@skybluesolutions.co.uk |
General concerns or queries and SkyBlue recruitment activities |
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payroll@fortel.co.uk |
Fortel payroll queries or concerns |
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governanceteam@skybluesolutions.co.uk |
HSEQ concerns, observations, incidents, suggestions |
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centraladmin@skybluesolutions.co.uk |
SkyBlue payroll queries or concerns |
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We understand that this is a challenging and worrying time for all. We have concentrated key guidance and support advice together here which we hope makes sourcing coronavirus information in relation to you, your workplace and your health easy to do. | |
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Many people within our workforce in places such as prisons and hospitals have been identified as Key Workers. There will be working practises in place to ensure the protection of the workforce to minimise the risk of infection. These practices, in line with the latest Government advice on social distancing also apply to other critical infrastructure services and construction sites. In addition to specific measures, the particular health and safety control and management requirements of any activity must not be compromised. If an operation cannot be undertaken safely, or is compromised in any way as a consequence of infection prevention measures (a key example being social distancing), the operation should not be carried out. | |
The government has advised that where a work site is not consistently implementing protective measures in line with their guidance, it may be required to shut down. | |
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If you have to self-isolate because you are designated a vulnerable person, receive a letter from the government classifying you as a vulnerable person, suffer coronavirus symptoms or live with someone who has coronavirus symptoms, please contact your Fortel or SkyBlue representative or email us at ask@skybluesolutions.co.uk . We can help advise you as to what to do next and arrange support where necessary. |
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Whilst we ask you to reach out to us if you need help or support in dealing with the COVID-19 outbreak, please do not forget that we have an Employee Assist Programme that can help and support you with any concerns or issues that you have. Now, more than ever, it is appropriate to reach out and get the support you need to ensure the ongoing health and mental wellbeing of you and the families you support.
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COVID-19 - Mortgage Support |
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MORGAGE PAYMENT HOLIDAY |
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If we have not listed your mortgage provider please get in touch with your own mortgage provider for further details.
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Its quite simple with some providers just asking for a small amount of details: |
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Halifax |
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Lloyds |
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NatWest |
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Barclays |
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HSBC |
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Nationwide |
TSB |
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Santander |
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Royal Bank of Scotland |